As a company which works with many individuals with differing health, mental health and wellbeing needs we are acutely aware of the pressures that social distancing and self isolation can bring. We'd like to take the opportunity to let you know what we're doing to make our operations as safe as possible for our staff and customers during these troubled times:

1. Our own most vulnerable staff are working from home, and we have less staff in the workshop to allow us to work at safe distances. As a result, it might take us a day or two longer to get orders out, but we're working as hard as we can, and we thank you for your patience.

2. All staff are following a rigorous hand-hygiene process on entering the workplace, and we routinely wipe down all surfaces to ensure our packages are as clean as possible.

3. When your parcel arrives please don't sign for delivery, but ask the delivery driver to sign on your behalf.  If you are in isolation, ask the delivery driver/postman to leave the parcel on the doorstep and take in the parcel once they have left.

4. Wipe down outer packaging before disposing of it in the bin, and wash your hands.

5. Relax, and enjoy crafting your new project!