Delivery

UK Deliveries (mainland UK and Northern Ireland)

We will send your order in the UK for £3.20, using the Royal Mail 48 hour service.

UK orders over £30 have free delivery!

Europe (including Eire)

Shipping costs will be calculated at checkout. Costs are calculated by order weight as follows:

Royal Mail International Standard

up to 500g £8.00
up to 1kg £10.00
up to 2kg £13.00


Rest of World

Shipping costs will be calculated at checkout. Costs are calculated by order weight as follows:

Royal Mail International Standard

up to 500g £11.00
up to 1kg £16.00
up to 2kg £22.00

Returns, Refunds and Faulty Products

Our returns policy for non-faulty items lasts for 30 days, after which time we will be unable to offer you a refund. If you would like to return a product it must be in perfect, re-sellable condition and in its original packaging.

Please return your item to The Crafty Kit Company, 21 High Street, East Linton, East Lothian, EH40 3AA. Please enclose the original invoice.

You are responsible for paying all postage and packaging costs for returning non-faulty items.

A refund will be issued after we have received and inspected your returned item.

If you receive an item which is faulty or incomplete, please email us at orders@craftykitcompany.co.uk.