Collection: Products

655 products

FAQs

Contacting us

There’s something missing from my kit - what should I do?

We’re sorry to hear that there is something missing from your kit - please accept our apologies! Please let us know by emailing us at info@craftykitcompany.co.uk and we’ll send a replacement for your missing item as quickly as possible.

I have a question that isn’t answered on this page. Which is the best way to contact you?

If you have any questions that aren’t answered here, please feel free to email us on info@craftykitcompany.co.uk and we’ll get back to you as quickly as possible. Please note that our team works 9 am to 5 pm, Monday to Friday.

I’d love to leave a review - how do I do that?

We’d be delighted if you’d like to leave a review of our kits. If you have purchased them via our website, you will be sent an email link to leave a review three weeks after purchase.

Keeping in touch

How can I keep in touch with you to hear your news and receive special offers?

You can join our mailing list to receive news about new products, special offers, and free craft projects at the bottom of each page on our website.

How do I join the Craft Your Way to Happiness Facebook group?

You can request to join our Facebook group here.

Please note that you will be asked to accept the group’s rules, which we have written with the aim of maintaining the supportive, friendly atmosphere of the group.

We also ask that you j