• This kit may include functional sharp points, polyester fibrefill stuffing and small parts which are choking hazards. This craft kit contains sharp needles. 

• Adult supervision required.

• Please keep instructions for future reference.

• The instructions for this kit are copyrighted and intended for personal use only. The instructions must not be copied or distributed (for example, for use in a workshop) without permission from The Crafty Kit Company. If you would like to teach a workshop using our kits, please get in touch - we can help you with that!

UK Deliveries (mainland UK and Northern Ireland)

• Free UK delivery for our Mini Matchbox Cross Stitch Kits!
• We will send your order in the UK for £4.95, using Royal Mail Tracked24 service.
• UK orders over £35 have free delivery!

Europe (including Eire)

• Shipping costs will be calculated at checkout. Costs are calculated by order weight as follows:

Royal Mail International Standard

up to 500g £8.00

up to 1kg £10.00

up to 2kg £13.00

Rest of World

• Shipping costs will be calculated at checkout. Costs are calculated by order weight as follows:

Royal Mail International Standard

up to 500g £11.00

up to 1kg £16.00

up to 2kg £22.00

Please note that if customs duties are payable on your order, we will collect this from you in the checkout. You'll see this listed as a separate line. We send all non UK orders PDDP (Postal Delivered Duties Paid) so you won't have anything more to pay when your order arrives.

Missing or Misdelivered Parcels

At The Crafty Kit Company, we understand how disappointing it is when an order doesn’t arrive as expected.

If a parcel is marked as delivered by Royal Mail but hasn’t been received, we ask customers to carry out a few simple checks and allow a short period of time for it to appear. If it does not turn up, we take responsibility for resolving the issue.

Our team will never ask customers to repeatedly chase Royal Mail or prove non-delivery. Where a parcel cannot be located, we will offer a replacement or a refund promptly and fairly.

While we may raise claims with Royal Mail in certain circumstances, our priority is always to look after the customer and ensure a positive outcome.

Licensing and Delivery Territories

Some of our licensed products are available for sale and marketing within the United Kingdom and Ireland only. In line with EU competition law, we may passively fulfil orders from customers within the European Economic Area (EEA) — for example, if you find our website and choose to place an order — but we are not permitted to actively market, advertise, or sell outside the UK and Ireland.

Please note that we are unable to sell or ship certain licensed products to the USA and Canada. If you’re unable to add a licensed product to your cart, this unfortunately means we are not permitted to sell it in your region.